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Terms of Service

Last updated: 19 May 2026 (v3.2)

1. About these Terms

These Terms of Service (“Terms”) are a contract between you and Delta 60 Ltd (“we”, “us”, “our”), the maker and operator of Learning Log (“the App”). Delta 60 Ltd is a company registered in England and Wales (company number 17049123) with its registered office at Lytchett House, 13 Freeland Park, Wareham Road, Lytchett Matravers, Poole, BH16 6FA.

By downloading, installing, or using the App you agree to these Terms and to our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to either, do not use the App.

2. Description of Service

Learning Log is a mobile and web browser application designed to help healthcare professionals record, organise, and reflect on their continuing professional development (CPD) activities. It provides tools for logging reading, events, and other learning activities, with optional AI-assisted features. The App is not medical advice and is not a substitute for clinical judgement, professional guidance, or any regulatory or employer requirement that applies to you.

3. Account Registration

You must create an account to use Learning Log. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must provide accurate and complete information when creating your account, and you must be at least 18 years old.

4. Acceptable Use

You agree to use Learning Log only for its intended purpose of recording professional development activities. You must not:

  • Use the App for any unlawful purpose.
  • Attempt to gain unauthorised access to other users’ data or our systems.
  • Upload malicious content, viruses, or harmful code.
  • Use the App to store or transmit content that infringes intellectual property rights.
  • Reverse engineer, decompile, or disassemble the App, except to the extent permitted by law.
  • Use the App by automated means, scripts, scrapers, or in any way designed to circumvent its rate limits, token model, or access controls.

5. Professional Responsibility and Confidentiality

Learning Log is intended for reflective learning and professional development. You remain solely responsible for ensuring that anything you enter into the App complies with your professional, ethical, contractual, and legal obligations, including any applicable employer policies (such as NHS Trust policies) and professional guidance (for example, from your regulator), where it applies to you.

You must not enter directly identifiable patient information into the App. Clinical reflections should be written in non-identifying form. You agree not to hold us liable for any breach of confidentiality, professional duty, or third-party rights that arises from content you choose to enter.

6. User Content

You retain ownership of all content you create within Learning Log (logs, notes, reflections, and so on). By using the App you grant us a limited, worldwide, royalty-free licence to store, process, transmit, and display your content for the sole purpose of providing the service to you and operating the App.

We do not claim ownership of your CPD records or personal reflections, and we do not use your content to train AI models.

7. AI-Powered Features

Learning Log includes optional AI-powered features (voice transcription, text refinement, title generation, structuring of voice entries, and similar). These features:

  • Are assistive tools only and are not professional, medical, or legal advice.
  • May occasionally produce inaccurate, incomplete, or inappropriate output.
  • Must be reviewed and edited by you before acceptance into your records.
  • Use third-party AI services to process your input. See our Privacy Policy for the full list and the safeguards in place.

You are solely responsible for the accuracy and appropriateness of your CPD records, whether or not AI assistance was used.

8. Tokens & In-App Purchases

Learning Log uses a pay-per-use token model for its AI-powered features. Tokens are purchased in packs through the Apple App Store or Google Play Store. The following terms apply, in addition to the terms imposed by your chosen store.

What tokens cover: Voice transcription costs one token per second of audio (rounded up to the nearest whole token). AI text actions, such as refining text or generating titles, cost one token per use.

Expiry: Each token pack expires twelve months from the date of purchase. Topping up does not extend the expiry of older packs. Every purchase has its own independent expiry, and any unused tokens in a pack at the moment it expires are forfeited.

Order of use: When you spend tokens, the App deducts from the pack closest to expiring first, so your newer purchases retain their full window.

Refunds: Refunds for in-app purchases are handled directly by Apple or Google through your account on the App Store or Play Store. Once a refund is processed there, your token balance updates automatically, and any tokens that were still unused at the time of the refund are removed from your balance.

Your statutory rights: Nothing in these Terms affects your statutory rights as a consumer, including any rights you have under the Consumer Rights Act 2015 (which gives you remedies if digital content is not of satisfactory quality, fit for purpose, or as described) or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Fair use: AI features are subject to a fair use policy designed to prevent automated, scripted, or abusive use. Normal day-to-day use should never trigger any of these limits.

9. Availability and Updates

We strive to keep Learning Log available at all times but do not guarantee uninterrupted access. We may release updates that change functionality, fix bugs, or add features. Some updates may be required to continue using the App.

10. Limitation of Liability

Learning Log is provided “as is” without warranties beyond those that cannot be excluded by law. To the extent permitted by law, we are not liable for:

  • Loss of data, beyond reasonable precautions taken in line with our Privacy Policy.
  • Any decisions made by you or others based on information stored in or generated by the App.
  • Outcomes of professional appraisals, revalidation, or any other regulatory or employer process.
  • Interruptions to service availability.
  • Actions or omissions of third-party services integrated with the App.

To the extent permitted by law, our total liability to you for all claims arising out of or in connection with these Terms or your use of the App, in any 12-month period, will not exceed the total amount you paid us for tokens in that period.

11. Indemnity

You agree to indemnify and hold us harmless from any third-party claim, loss, or expense (including reasonable legal fees) arising from (a) your breach of these Terms, (b) content you enter into the App in breach of professional, contractual, or legal obligations, or (c) your unlawful or negligent use of the App.

12. Termination

You may stop using the App at any time and delete your account from the in-app Settings. We may suspend or terminate your access to the App if you materially breach these Terms or engage in conduct that harms other users or the service, with reasonable notice unless an immediate suspension is necessary to protect users, the service, or our legal position. On termination, the provisions that by their nature should survive termination (including sections 5, 6, 10, 11, 14, and 15) will continue to apply.

13. Notices and Changes to These Terms

We may update these Terms from time to time. Where the changes are material, we will give you reasonable notice through an in-app notification, or where appropriate by email to the address you registered with. The “Last updated” date at the top of these Terms tells you when they were last changed. Continued use of the App after the effective date of an update constitutes acceptance of the updated Terms.

14. Governing Law and Jurisdiction

These Terms and any non-contractual obligations arising out of them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute, except that, if you are a consumer resident in another part of the UK, you may bring proceedings in the courts of the part of the UK where you live.

15. General

Entire agreement: These Terms and our Privacy Policy form the entire agreement between you and us in relation to the App and supersede any prior agreement on the same subject matter.

Severability: If any provision of these Terms is held to be invalid or unenforceable, the remainder will continue in full force.

No waiver: Our failure to enforce any provision is not a waiver of our right to enforce it later.

No third-party rights: A person who is not party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of them.

Force majeure: We are not liable for any failure or delay in performance caused by events outside our reasonable control.

Assignment: You may not assign or transfer your rights under these Terms. We may assign or transfer ours to a successor or affiliate, on notice, provided your rights are not adversely affected.

16. Contact

Delta 60 Ltd · Lytchett House, 13 Freeland Park, Wareham Road, Lytchett Matravers, Poole, BH16 6FA · Company No. 17049123 · ICO registration ZC106781 · hello@delta60.com